Contact Us

Need a hand with your order, a size question, or a fit check? We are here for you. Send us a message below or reach us directly, and a real person from the KBAYO team will reply.

Fastest response: use the Live Chat on our site during business hours, Monday to Friday, 9:00 AM to 5:00 PM Eastern Time.

Quick answers

How much does shipping cost?
Shipping is free on every order, worldwide. All orders ship from Orlando, Florida.

How do I track my order?
You get a tracking link by email as soon as your order ships. If the link does not show updates, write to us and we will look into it.

What if the size is not right?
Check our Size Guide before you order. If the fit is still off, write to us at info@kbayo.com and we will help you with an exchange.

Is my piece coming back?
If the style you want is sold out, write to us and we will let you know when it is back.

Find more answers on our FAQ page.